GENESIS CARPAY

Before using Genesis Carpay

What is Genesis Carpay?

This is a simple payment service that allows you to conveniently pay for gas and parking fees with a card registered in the exclusive app without cash or a card at affiliated stores with just the touch of the navigation screen.

Regarding Wireless Signal Transmission and Reception

Genesis Carpay communicates with Genesis Carpay System using the mobile communication network so that the service can be limited depending the environment of mobile communication network operated by the mobile communication service provider.

Check the icon () at the top status bar for the radio transmission/reception condition.

When the antenna bars indicating the radio condition are 4 or more, the condition is optimal to use Genesis Carpay system.

Some impacts to the Genesis Carpay phone call, the Genesis Carpay connection and/or the transmission/reception of wireless data can be expected at the following locations:

• In tunnels
• Mountain areas or Heavily forested roads
• Roads closes to cliffs
• Building concentrated area
• Roads passing under highway or overpasses
• Insides of buildings
• Shaded areas due to the service provider's policy on the network coverage

Genesis Carpay menu

The Genesis Carpay function is available after a user sign up for a service.

Sign-up for the service is available in the MY GENESIS app.

1. Press [G-CARPAY] on the home screen. The Genesis Carpay is available with the message 'Available' displayed at the bottom.

2. A user can check the gas station and parking lot where the Genesis Carpay is available and set it as the destination.

• Press [Menu] > [Best] or [Price] or [Distance] to sort the list of gas station.
• Press [Menu] > [Best] or [Distance] to sort the list of parking.

,Reference

If the message "Available" is not found at the bottom of the [G-CARPAY] menu, please check the following. Check the status of the Genesis Carpay sing-up. Install the MY GENESIS app on user's smartphone and sign up for the service. Check the registration of payment card and selection of payment vehicle. Register the payment card in the MY GENESIS app and select the payment vehicle. Check the user profile settings. Link the connected service account to the user profile and log in to that profile. User profile settings are available in [HOME] > [Setup] > [User Profile].

How to pay for Genesis Carpay

Refueling Fee Payment

1. Arrive at the gas station where Genesis Carpay is available and enter the payment screen. There are three ways to enter the payment screen.

• After setting the affiliated gas station as the destination, press [Yes] in the pop-up window that appears when a user arrives.

• On the map screen, select a gas station affiliated with Genesis Carpay, then press [].
• On the map screen, select a gas station affiliated with Genesis Carpay, then press [Menu] > [G-Carpay].

2. Select fuel type, cost/quantity, payment card, point what you want to use and press [Pay].

3. Enter the payment password.

4. Depending on the type of gas station, complete the payment as follows.

• When using a self-service gas station
• Press the [CARPAY] button on the lubricator screen and enter the last 4 digits of the license plate. Select the order details from the inquired list and start refueling.

• When using a general gas station
• If a user lets the gas station staff know that a user paid by carpay, the gas station staff will check the payment details and start refueling.

,Reference

Genesis Carpay payment screen is available around affiliated stores. If a user presses [G-CARPAY] on the home screen, the user can check the affiliated stores around the current vehicle and set them as the destination. Use/accumulate points can be made after linking membership in MY GENESIS app and setting membership points to use/accumulate by affiliates in advance. Use/accumulate points is subject to each affiliates' point policy. If a user fills up the fuel by selecting [Fill Up] from the amount/fuel amount menu, there may be restrictions on using points. Genesis CarPay member stores displayed on the map screen is available when you check the gas station in the POI display and uncheck [Auto Display when Gas/LPG is Needed]. For more details, refer to the "POI".

Parking Fee Payment

1. Park in the parking lot where Genesis Carpay is available. When entering an affiliated parking lot, the information on the affiliated stores such as basic/extra charge will be provided.

2. Press [Yes] in the payment pop-up window that appears if a user starts when the user leaves.

3. Check the parking fee, select the payment card and press [Pay].

4. Select the discount voucher and points a user wants to use. Enter the payment password to complete the payment.

5. After the payment is checked at the fare clearing station, a user can leave automatically.

,Reference

To enter the payment screen, select Genesis Carpay affiliated parking lot on the map screen, press [] or [Menu] > [G-Carpay] to proceed. When adding a fee, such as a delay in leaving after payment is completed, a user have to pay separately at the fare clearing station. When [Discount Coupon] is selected for payment, if a user submits a paper discount voucher to the fare clearing station when the user leave, the corresponding amount will be partially cancelled. The details of partial cancellation can be checked in two to three business days according to the policy of the credit card company, if a user can't check it, please contact the credit card company's customer center. If a user register the parking fee reduction conditions (a national merit, a sincere taxpayer, etc.) as follows, the payment amount will automatically reflect the reduced amount. Run iParking application > [메뉴] > [내 정보] > [감면 조건 관리] > [+] button > Select conditions for reduction and proceed with registration. For inquiries regarding reduction conditions, please contact iParking customer center. (1588-5783) Use/accumulate points is subject to each affiliates' point policy. Genesis CarPay member stores displayed on the map screen is available when you check the gas station in the POI display and uncheck [Auto Display when Gas/LPG is Needed]. For more details, refer to the "POI".