Genesis Connected Services

Genesis connected services

Before using Genesis connected services

What is Genesis connected services?

The telematics service by Genesis connected services supporting not only the security, the diagnosis and the remote control, but also the more comfortable and driving experience through smartphone connection based on the most advanced IT system.

Experience smarter driving with Genesis connected services.

Regarding wireless signal transmission and reception

The service can be limited depending the environment of mobile communication network operated by the mobile communication service provider.

Some impacts to the service connection and/or the transmission/reception of wireless data can be expected at the following locations:

Genesis connected services

Genesis connected services features are available when the service is subscribed.

Additional costs may occur by using Genesis connected services.

Depending on the subscription plan, the available features may differ.

  1. Press [Connected Services] on the home screen.


  1. Select a desired item.

Vehicle diagnostics

Automatically checks the vehicle for any failure and provides the vehicle diagnostics to the driver.

Switching the screen automatically cancels the vehicle diagnostics.

  1. Press [Connected Services] > [Vehicle Diagnostics] on the home screen.


  1. Any necessary item for inspection are specified after vehicle diagnostics.


  1. Check the specified item and connect a service center by pressing [Nearby Service Center] or [Service Link].


Based on the vehicle location, the current location weather information and the destination weather information set in the vehicle is provided in real time.

Press [Connected Services] > [Weather] on the home screen.



Through the Genesis connected smartphone app, you can check schedules and search destinations by linking with the calendars (Google, iCloud) that customers are using.

Press [Connected Services] > [Calendar] on the home screen.


Searching destination

If there is place information in the schedule details screen, press [Destination Search].

Search for place information by navigation.


Event notification

The schedule notification pop-up is provided according to the pre-populated notification time setting.


Calendar event and location sharing

When setting a destination and navigating a route, the estimated arrival time is later than the appointment time information, a popup will be provided to link the location sharing service to the user with instructions that they may be late.



Provides the results and information of domestic sports events in real time.

Yesterday’s results is provided before noon, and after noon, information on today’s scheduled games is provided.

Press [Connected Services] > [Sports] on the home screen.


Location sharing

The location information can be shared for 60 minutes or EAT +30 minutes in real-time to another person by entering his/her phone number.

Starting location sharing

  1. Press [Connected Services] > [Location Shareing] > [Share] on the home screen.


  1. Enter the number of receiver.


  1. Press [OK].


  • A list of currently sharing a location is not available for deleting. Deleting is enabled after canceling of terminating the sharing.
  • Location sharing is available for max. 15 persons.
  • Location sharing list saves max. 15 items. If exceeded, the last shared item is automatically deleted first.
  • If ACC is OFF during location sharing, location sharing is stopped.
  • The remaining time/distance may not be accurate due to the network conditions or others.
  • The status icon shows if your location is being shared. (03_CS_ICON_MYCAR.jpg)

Editing location sharing

  1. Press [Connected Services] > [Location Sharing] on the home screen.


  1. Press [Share] to select a phone number from the ones registered.


  1. Change the shared recipient's phone number.


You can not edit the phone number while sharing, but you can edit it after unsharing and canceling.

Cancelling location sharing

  1. Press [Connected Services] > [Location Sharing] on the home screen.


  1. Press [O].


  1. Press [Yes].

Deleting location sharing

  1. Press [Connected Services] > [Location Sharing] on the home screen.


  1. Press [Menu] > [Delete].


  1. Press [Delete] > [Yes].


A list of currently sharing a location is not available for deleting. Deleting is enabled after canceling of terminating the sharing.

Genesis connected services settings

Service activation

The menu to start the Genesis connected services subscription for a new vehicle.

  1. Press [Connected Services] > [Connected Services Settings] > [Activate Connected Services] on the home screen.


  1. Press [Activate].


  • The subscription process requires max. 5 minutes.
  • Do not turn off the engine during the subscription process.
  • Contact Genesis connected services center in case of a subscription failure. (1899-5100)
  • Hard key on the head unit is not functional during the subscription process.

Modem information

Checks modem information.

Press [Connected Services] > [Connected Services Settings] > [Modem Information] on the home screen.