GENESIS CARPAY

Genesis carpay

Before using Genesis carpay

What is Genesis carpay?

This is a new simple payment service from Genesis, which allows refueling and parking affiliate stores to conveniently pay without real cards through the navigation screen.

Regarding wireless signal transmission and reception

The service can be limited depending the environment of mobile communication network operated by the mobile communication service provider.

Some impacts to the service connection and/or the transmission/reception of wireless data can be expected at the following locations:

Genesis carpay menu

The Genesis carpay function is available after a user sign up for a service.

Sign-up for the service is available in the MY GENESIS app.

  1. Press [G-CARPAY] on the home screen.

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  1. A user can check the EV charging stations and parking lot where the Genesis carpay is available and set it as the destination.

,Reference

  • Install the MY GENESIS app on user's smartphone and sign up for the service.
  • Register the payment card in the MY GENESIS app and select the payment vehicle.
  • Link the connected services account to the user profile and log in to that profile.
  • User profile settings are available in [Setup] > [User Profile].

How to pay for Genesis carpay

Pay for charging stations

When you arrive at a EV charging stations where Genesis CarPay is available, pay with CarPay.

  1. Set affiliated EV charging stations as destinations. When you arrive at the EV charging stations, a pop-up is displayed. Press [Yes].

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  1. Select the amount/recharge amount, payment card, and points to use. Press [Pay].

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  1. Press [CARPAY] on the charger screen and enter the 4 digits after the vehicle number.
  2. Start charging after selecting the order history from the displayed list.

,Reference

  • Genesis carpay is available around affiliated stores.
  • If a user presses [G-CARPAY] on the home screen, the user can check the affiliated stores around the current vehicle and set them as the destination.
  • To earn or use membership points, register your membership information in the MY GENESIS application. In order to apply the membership fee, link the charging station membership linkage.
  • Use/accumulate points is subject to each affiliates' point policy.
  • If a user fills up the fuel by selecting [Fill Up] from the amount/recharge amount menu, there may be restrictions on using points.

Parking fee payment

Pay with CarPay at the parking lot where Genesis CarPay is available

Park in the parking lot where Genesis carpay is available.

When entering an affiliated parking lot, the information on the affiliated stores such as basic/extra charge will be provided.

  1. When the vehicle start is on, a payment pop-up appears. Press [Yes].

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  1. Checks parking rates and select payment cards and points/discounts. Press [Pay].
  2. After payment is confirmed at the settlement office, the car will be automatically exited.

,Reference

  • When adding a fee, such as a delay in leaving after payment is completed, a user have to pay separately at the fare clearing station.
  • When [Discount Coupon] is selected for payment, if a user submits a paper discount voucher to the fare clearing station when the user leave, the corresponding amount will be partially cancelled. The details of partial cancellation can be checked in two to three business days according to the policy of the credit card company, if a user can't check it, please contact the credit card company's customer center.
  • If a user register the parking fee reduction conditions (a national merit, a sincere taxpayer, etc.) as follows, the payment amount will automatically reflect the reduced amount. For inquiries regarding reduction conditions, please contact iParking customer center.
  • Use/accumulate points is subject to each affiliates' point policy.

Fingerprint authentication payment

If you register your fingerprint on the vehicle, you can comfortably complete the payment through fingerprint authentication without entering a payment password.

  1. When paying for Genesis CarPay, if the fingerprint has not been registered, a fingerprint registration pop-up will appear. Press [OK] to register the fingerprint.

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  1. You can pay for Genesis CarPay with fingerprint authentication without entering a password after completing the fingerprint registration.

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