Genesis connected services
The Genesis connected services function is supported for vehicles purchased in EU. This function is not supported according to the vehicle.
Before using Genesis connected services
This is a telematics service based on our cutting-edge IT system that makes your driving experience more convenient and fun and features safety, security, vehicle diagnostics, remote control and even smartphone synchronization functions.
Enjoy a smarter driving style with Genesis connected services.
The word “Telematics” stems from the combination of telecommunications and informatics. It refers to an information system that provides a variety of driving information through the built-in terminal by analyzing each symptom and driving state. This allows for a much safer and more comfortable driving experience.
Connection to the Genesis connected services center or wireless data transmission may be disrupted in the following places.
For radio wave transmission/reception status, refer to the status displayed on the Genesis connected services screen.
It is recommended that you use the Genesis connected services system when the antenna icon (
) shows four bars or more.
Places where Genesis connected services may be disrupted depending on the transmission/reception status:
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Inside tunnels
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Mountainous areas or dense forest
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Roads close to cliff edges
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Densely built-up areas
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On motorways or roads underneath higher interchange roads
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Inside buildings
Getting Started with Genesis Connected Services
Genesis connected services features are available when the service is subscribed.
Additional costs may occur by using Genesis connected services.
Depending on the subscription plan, the available features may differ.
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Press Connected Services on the home screen.
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Select a desired item.
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Weather: Checks the weather information at the current location or the weather forecast for one week.
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Calendar: Checks the events of the connected calendar in the connected service app.
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Sports: Checks the results and related information for each sports event type.
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Vehicle diagnostics: Checks diagnose whether there is an abnormality in the vehicle.
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Connected Services settings: Checks the service subscription status and modem information.
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Weather
Provides real-time weather information for your current location and destination. It also provides one week weather forecast.
Displays live weather information on the screen.
Press Connected Services > Weather > [
] on the home screen.
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3 hours/6 hours: Displays weather, temperature, and probability of precipitation/snowfall.
Displays live weather information for one week.
Press Connected Services > Weather > [
] on the home screen.
Calendar
The customer's calendar (Google or iCloud) must be linked through the Genesis connected services app at first.
In the vehicle, you can check the schedule on the linked calendar and set a destination in the included location information.
Press Connected Services > Calendar on the home screen.
If there is place information on the schedule details screen, you can select 'Search Destination' to search for a location and set it as a destination to receive directions.
The schedule notification pop up is provided according to the entered time setting of notification when creating the schedule.
Sports
Provides real-time game information for each sport, such as baseball, soccer, basketball, volleyball, golf, etc.
Press Connected Services > Sports on the home screen.
Vehicle diagnostics
Vehicle diagnostics will be canceled if you switch to another screen while diagnosis is in progress.
To receive result details, you need to first register for Genesis Connected Services.
Press Connected Services > Vehicle diagnostics on the home screen.
The Vehicle diagnostics (Auto diagnostics) feature automatically performs diagnostics on yourcar when a warning light comes on the cluster panel and displays the details of the vehicle malfunction on the screen for the driver.
If Vehicle diagnostics (Auto diagnostics) was unsuccessful, the diagnostics is automatically performed again when you turn on your vehicle.
Connected Services settings
After you buy your car, you need to activate (register for) Genesis connected services to use any Genesis connected services features, including weather, calendar and vehicle diagnostics.
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Press Connected Services > Connected Services settings > Activate on the home screen.
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Press Activate.
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Activation may take up to five minutes.
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Do not turn the vehicle off while activation is in progress.
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If activation fails, contact your service partner or an authorized Genesis partner.
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During service activation, the hard keys in the head unit do not work.
If your Genesis Connected Services free-trial service period has expired, the Genesis Connected Services features are not available.
To activate connected services, Please contact your service partner or an authorized Genesis Partner for assistance.
Shows information on modem number/USIM/IMEI/VIN.
Press Connected Services > Connected Services settings > Modem information on the home screen.
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Press Connected Services > Connected Services settings > Verification code on the home screen.
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For more details, refer to the "Connected Services settings".
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Press Connected Services > Connected Services settings > Connected Services activation help on the home screen.
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For more details, refer to the "Connected Services settings".
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Press Connected Services > Connected Services settings > Offline mode on the home screen.
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For more details, refer to the "Connected Services settings".
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Press Connected Services > Connected Services settings > Terms of use on the home screen.
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For more details, refer to the "Connected Services settings".
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Press Connected Services > Connected Services settings > Privacy notice on the home screen.
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For more details, refer to the "Connected Services settings".
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Press Connected Services > Connected Services settings > Deactivate Connected Services on the home screen.
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For more details, refer to the "Connected Services settings".