About phone projection
What is Android Auto/Apple CarPlay?
Securely access your smartphone while driving. Various functions of your smartphone are displayed on and operable from the screen of the media device (e.g. navigation, making a call, listening to music etc.)
When connected, an Android Auto/Apple CarPlay icon appears on the screen. Available functions and operations may differ depending on the company model.
For more information, visit the Google or Apple website.
Cautions
- Android Auto is a registered trademark of Google Inc.
- Apple CarPlay is a registered trademark of Apple Inc.
- Android Auto and Apple CarPlay are unavailable if the phone OS is not the latest version or if the phone cannot be recognized due to a shutdown caused by a failure or defect in the device itself.
- Your phone may not be recognised if its battery is low. Charge your phone then try again.
- If your phone is shut down due to a defect in the device itself, reset your phone and try again.
- If the USB cable of the Android Auto/Apple CarPlay device is repeatedly disconnected and reconnected in a short period of time, the phone may malfunction. This can also cause a device failure.
- The device recognition time may differ depending on the device type and firmware/OS version.
- Using the USB cable that came with the phone is recommended. (Using a non-genuine product may cause noise or malfunction.)
- Normal operations cannot be guaranteed if the phone is arbitrarily manipulated while Android Auto/Apple CarPlay is active.
- Apple CarPlay cannot be run while making a call via Bluetooth.
- Android Auto or Apple CarPlay may not operate normally due to mobile phone issues.
- Carrier charges may apply when using Android Auto or Apple CarPlay.
- Some features may not operate normally according to the version of iOS and Android.
※ The following problems may occur due to phone-related issues:
[Android Auto]
- Intermittent black screens appear when entering Android Auto.
- Differentiation of phones that support Android Auto and those which do not, may not be possible.
- Black screens appear in some areas of the screen due to app errors.
[Apple CarPlay]
- Intermittent black screens appear when entering Apple CarPlay.
- Black screens appear in some areas of the screen due to app errors when navigating between screens in Apple CarPlay.
- Audio volume cannot be adjusted depending on the status of a connected mobile phone.
- The sound output of a call may be cut upon disconnecting Apple CarPlay during a call via Apple CarPlay.
- If services do not work properly due to problems similar to the specified above, check your phone, and if necessary, reconnect your phone after restarting.
NOTICE-Android Auto
- Bluetooth media features will be disabled when Android Auto is activated. After removing the USB cable, these features will be available again.
- If Android Auto is not activated even after a successful connection, follow these steps:
- Check whether an error occurred on the phone.
- Check whether Android Auto has been closed on the phone.
- Check whether Android Auto is activated in the [Phone connection] menu.
- If Android Auto does not work normally even after a reconnection has been made, visit the Google website http://support.google.com/androidauto/.
- Please refer to the following websites to check the available countries for the [Android Auto]. https://www.android.com/auto
NOTICE-Apple CarPlay
- Bluetooth phone/media features will be disabled when Apple CarPlay is activated. After removing the USB cable, these features will be available again.
- If Apple CarPlay is not activated even after a successful connection, follow these steps:
- Check whether Apple CarPlay is disabled in the iPhone´s application settings.
- Check whether Apple CarPlay is activated in the [Phone connection] menu.
- If Apple CarPlay does not work normally even after a reconnection has been made, visit the Apple website http://www.apple.com/ios/carplay/
- Please refer to the following websites to check the available countries for the [Apple CarPlay]. http://www.apple.com/ios/feature-availability/